Customerservice UK

Ordering from gardens4you.co.uk is easy and safe. Put an article in your shopping cart by clicking the orange button 'Add to basket'. Once you have placed your order in your shopping cart, you will see a pop-up screen. In this pop-up screen you can click the button ‘Go to basket’ to view your shopping cart. Check your order and...

At Gardens4You we do everything to make the indicated delivery time.  Items that are in stock are usually delivered 2-3 days after dispatch. Items that are not in stock will be shipped asap, you will be informed accordingly. Delivery to an address outside the UK will take longer. Average Delivery Time gardens4you.co.uk Country & Pri...

At Gardens4You we do out utmost to ship your parcel asap. Items that are in stock are usually delivered 2-3 days after dispatch. Items that are not in stock will be shipped asap, you will be informed accordingly. Delivery to an address outside the UK will take longer. Average Delivery Time gardens4you.co.uk Country & PriceCourierDel...

Is your order in your account and marked as paid? Then it succeeded. If the order was made longer than 45 minutes ago and you have not received a confirmation, please contact customer service. 

Unfortunately, once the order is placed it can no longer be amended. However, if the order has not been processed yet, we can cancel it.

Standard UK orders (2-30 kg) are delivered by DPD. Delivery time is approx 2-3 business days. You can track your package with Track & Trace. Upon receipt you will be asked for a signature. All UK orders (up to 2 kg) can also be delivered by Royal Mail. Delivery time is approx 3-5 business days. No Track & Trace. No signature r...

If the order has not been paid or processed it can be cancelled. Just get in touch with us so we can advise accordingly.  

Depending on your payment method the refund is usually issued within a week. It can take another few days to show on your account. As a guideline we use: Sofort Banking 5 business days Credit card 5 business days PayPal 5 business days

Yes! Registering to place an order is not necessary. The advantage of registration is that you can log in to your account, view your order history and the progress on your current order.

The quantity can be changed by entering the required number in the Quantity box in your shopping cart. You remove an article by using the trash can icon.

Some customers experience an empty shopping cart once they arrive at checkout. This is due to the fact that, in order to be able to correctly manage the order during checkout the website needs to place a cookie on your pc and it's being blocked because of your security settings. Click below the 'read more' link to learn how to so...

The stock is accurately tracked. If it turns out that an article is not in stock, it can have several causes: 1. Popularity: the article is sold out that day. The stock is replenished overnight; usually the item is back in stock the next day or within a few days. 2. The item is seasonal and can not be shipped yet. The product page disp...